Tebra

My Role

As an Instructional Designer, I am responsible for creating their new e-learning content. I design videos and simulations for their e-learning library, while also in charge of uploading, testing, and managing these content on their LMS. In addition to those tasks, I have led rebranding efforts from our merger.

Programs

Articulate Storyline
Articulate Rise
Camtasia
Murf
Animaker
Adobe Photoshop
Adobe Premiere
LearnUpon

Project

Analysis

The following proposal concerns the revamping of the new hire 101/102 training, also known as the "Industry & Medical" and "Kareo Product"

Since transitioning to a predominantly virtual working environment, the delivery and content of the sessions are providing to be heavy on the instructor-led sessions.
It will be recommended that new hires who are in a customer-facing role attend the revamped live session so they can be better equipped to handle real-time interactions, understand customer needs, and effectively represent the company's values and offerings.